Policyholder: How do I choose who gets to see my current level of satisfaction?

Updated 4 weeks ago by Jennifer B.

Your insurance company must have made this feature available to you before you can use it
  1. Move the My Current Satisfaction slider on your dashboard.
  2. Add any comments you have in the Additional comments... dialog box.
  3. Select recipients with whom you want to share your satisfaction information.
  4. Click SHARE.
Team members receive an email notification with your current satisfaction level and comments, allowing them to address any concerns before the claim’s conclusion.


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