Satisfaction & Feedback

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3 articles

Policyholder: How do I choose who gets to see my current level of satisfaction?

Your insurance company must have made this feature available to you before you can use it. Move the My Current Satisfaction slider on your dashboard. Add any comments you have in the Additional comme…

Updated 1 year ago by Jennifer B.

Policyholder: How do I let my insurance company know how I feel about the work being done on my claim?

Click, hold, and drag the Let us know selector to your current satisfaction level to open the satisfaction field. Enter your comments. Select the team members you would like to see how satisfied yo...

Updated 1 year ago by Jennifer B.

Policyholder: How do I update my level of satisfaction if it changes?

Your insurance company must have made this feature available to you before you can use it. Click Edit in the My Current Satisfaction card on your dashboard. Move the My Current Satisfaction selector…

Updated 1 year ago by Jennifer B.