Team member: ClaimXperience tutorials and training

Updated by Jennifer B.

ClaimXperience training courses and tutorials

ClaimXperience is updated often to ensure that it meets all our customers' needs. To facilitate understanding, we have multiple options for tutorials and training courses.

Xactware Classroom

Currently, ClaimXperience courses are available through the Xactware Classroom and are in an eLearning format. The courses cover a variety of topics from a basic overview of a claim's lifecycle to earning your ClaimXperience certification.


If you prefer video tutorials, we offer videos about ClaimXperience on the Verisk YouTube channel (​ and in our Training Library (​). To access the Training Library, sign in to ClaimXperience, select your name at the top of the page, and select Video tutorials.

Help documentation

We have a variety of help articles within this database, many of which include step-by-step instructions for tasks you may need to complete while working on a project in ClaimXperience. If there are articles you would like added to this database, you can rate the articles and leave feedback. We do our best to add appropriate documentation as soon as we can. 

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