All Products > ClaimXperience Policyholder > Messages
6 articles
If the person sending the message includes you as a recipient, you receive a notification with the message included.
Updated 8 months ago by Jennifer B.
Your insurance company has access to the messages you send using ClaimXperience. Team members working on your claim can view messages if you include them in the conversation.
Nothing; all messages stay with your claim.
Shared messages are viewable by the team members chosen as recipients as well as you claim's primary contact and their company Select the Messages tab from the General Collaboration menu on your da...
Click the Messages tab in the Main menu Type your message in the Write a reply field Click Reply The message will be visible only to those included in the conversation and they will receive an emai...
You cannot remove messages from a project. If inappropriate or confidential information was uploaded, contact your primary contact.
