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All Products ​>​ ​ClaimXperience Team Member ​ > ​ ​Messages

Messages

5 articles

Who can see project messages?

The insurance company has access to all messages sent through ClaimXperience. Other project participants can only view messages if they are included as recipients.

Updated 1 month ago by Jennifer B.

How do I send messages?

Shared messages are viewable by the project's primary contact and their company. Select the Messages tab from the General Collaboration menu on your dashboard. Click . Under Write a New Message, se...

Updated 1 hour ago by Jennifer B.

How do I know if someone sends me a message?

If the person sending the message includes you as a recipient, you will receive a notification with the message included.

Updated 1 month ago by Jennifer B.

How do I reply to a message?

Select the Messages tab in the General Collaboration menu of your dashboard. Type your message in the Write a reply... field. Click Reply .

Updated 1 month ago by Jennifer B.

What happens to messages when the project is marked Complete or Archived?

Nothing; all messages stay with the project.

Updated 1 month ago by Jennifer B.

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