Messages

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Team member: Who can see project messages?

The insurance company has access to all messages sent through ClaimXperience. Other project participants can only view messages if they are included as recipients.

Updated 1 year ago by Jennifer B.

Team member: How do I send messages?

Shared messages are viewable by the project's primary contact and their company. Select the Messages tab from the General Collaboration menu on your dashboard. Click . Under Write a New Message, se...

Updated 1 year ago by Jennifer B.

Team member: How do I know if someone sends me a message?

If the person sending the message includes you as a recipient, you will receive a notification with the message included.

Updated 1 year ago by Jennifer B.

Team member: How do I reply to a message?

Select the Messages tab in the General Collaboration menu of your dashboard. Type your message in the Write a reply... field. Click Reply .

Updated 1 year ago by Jennifer B.

Team member: What happens to messages when the project is marked Complete or Archived?

Nothing; all messages stay with the project.

Updated 1 year ago by Jennifer B.

Messages

Team member: Who can see project messages?

Team member: How do I send messages?

Team member: How do I know if someone sends me a message?

Team member: How do I reply to a message?

Team member: What happens to messages when the project is marked Complete or Archived?

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