Team member: Send and reply to a message
Send a message
Option 1
- Select the Send Message quick action button at the top of your dashboard.
![](https://files.helpdocs.io/pxEGJf5ac2/articles/rdl0cqge39/1724429583624/tm-dashboard-en-uk.png)
- Select New message beneath your name at the upper-right side of your screen.
![](https://files.helpdocs.io/pxEGJf5ac2/articles/rdl0cqge39/1724429698701/tm-new-message-en-uk.png)
- Click the Select recipients line in the Write a new message card to see a list of potential recipients.
- Select the tick boxes for the users you wish to send the message to.
- Write your message.
![](https://files.helpdocs.io/pxEGJf5ac2/articles/rdl0cqge39/1724429732685/tm-new-message-recipient-selected-en-uk.png)
- Select Send.
Option 2
- Select Messages from your side navigation menu.
![](https://files.helpdocs.io/pxEGJf5ac2/articles/rdl0cqge39/1724429658386/tm-side-menu-en-uk.png)
- Select New Message beneath your name at the upper-right side of your screen.
![](https://files.helpdocs.io/pxEGJf5ac2/articles/rdl0cqge39/1724429712642/tm-new-message-en-uk.png)
- Click the Select recipients line in the Write a new message card to see a list of potential recipients.
- Select the tick boxes for the users you wish to send the message to.
- Write your message.
![](https://files.helpdocs.io/pxEGJf5ac2/articles/rdl0cqge39/1724429745098/tm-new-message-recipient-selected-en-uk.png)
- Select Send.
Reply to a message
Option 1
- Select the Send Message quick action button at the top of your dashboard.
![](https://files.helpdocs.io/pxEGJf5ac2/articles/rdl0cqge39/1724429639683/tm-dashboard-en-uk.png)
- Select the message you wish to reply to from the Conversations list.
![](https://files.helpdocs.io/pxEGJf5ac2/articles/rdl0cqge39/1724429758457/tm-message-reply-en-uk.png)
- Type your message in the Write a reply dialogue.
- Select Reply.
Option 2
- Select Messages in your side navigation menu.
![](https://files.helpdocs.io/pxEGJf5ac2/articles/rdl0cqge39/1724429672671/tm-side-menu-en-uk.png)
- Select the message you wish to reply to from the Conversations list.
![](https://files.helpdocs.io/pxEGJf5ac2/articles/rdl0cqge39/1724429774527/tm-new-message-recipient-selected-en-uk.png)
- Type your message in the Write a reply dialogue.
- Select Reply.