How do I send messages?

Updated 9 months ago by Jennifer B.

Shared messages can be viewed by the selected claim participants, claim's main contact, and the insurance company.

Option 1

  1. Click Send message in your Welcome card.
  2. Click New Message under Conversations.
  3. Select the claim participants you want to receive the message.
  4. Type your message in the Write a message dialogue box.
  5. Click Send.

Option 2

  1. Select Messages in your General collaboration menu.
  2. Click New message under Conversations.
  3. Select the claim participants you want to receive the message.
  4. Type your message in the Write a message dialogue box.
  5. Click Send.


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