About ClaimXperience®

Updated by Jennifer B.

ClaimXperience® is a comprehensive, cloud-based collaboration tool that claims professionals can use to involve policyholders in the claims process, boosting customer satisfaction and accelerating the claims cycle.

With ClaimXperience, policyholders can stay up to date on their claim's progress and easily collaborate with the professionals working on their claim. ClaimXperience simplifies the claim workflow by providing general collaboration, video collaboration, contents collaboration, and policyholder self-serve options.

System requirements
You can find the current system requirements for ClaimXperience on the Policyholder Collaboration: ClaimXperience system requirements (https://www.verisk.com/en-gb/resources/system-requirements/claimxperience/) page.
Supported file types
You can upload the following file types:
– Audio: mp3, ogg, wav
– Documents: cxv, doc, docx, eml, esx, msg, pdf, xls, xlsx
– Images: bmp, jpeg, jpg, png, zip
– Videos: 3gp, 3gpp, avi, gif, m4a, m4v, mov, mp4, mpeg, wmv
Xactware Solutions, Inc. License Agreement
Follow this link to visit the Xactware Solutions, Inc. License Agreement (https://www.verisk.com/privacy-policies/xactware-eula-en-gb/) page.
Xactware Online Privacy Notice EN-GB
Follow this link to review the Xactware Solutions, Inc. privacy notice (https://www.verisk.com/privacy-policies/xactware-online-privacy-notice-en-gb/).
Verisk's Approach to Cybersecurity
To learn more about how we protect your information, follow this link to the Verisk's Approach to Cybersecurity (https://www.verisk.com/company/csr/governance/managing-and-protecting-data/) page.

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