All Products > ClaimXperience Policyholder > Files
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You can upload the following file types: Audio:.mp3,.ogg,.wav. Documents:.cxv,.doc,.docx,.eml,.esx,.msg,.pdf,.xls,.xlsx. Images:.bmp,.jpeg,.jpg,.png,.zip. Videos:.3gp, 3gpp,.avi,.gif,.m4a,.m4v,.mov,.…
Updated 2 weeks ago by Jennifer B.
Your insurance company has access to all of the information you share using ClaimXperience. Anyone else working on your project can only view the information shared with them.
Updated 1 month ago by Jennifer B.
Click Files in your Main menu. Click a file for a larger view or to see its description.
From your dashboard Click ADD FILES in the Welcome card on your dashboard. Select the recipients with whom you want to share the files. Add files using. Add a description to the file. (optional). Cli…
Share a file while uploading it Select Files in your Main menu. Click. Click Select Recipients. Select the recipients with whom you want to share the file. Add the file using. Click SHARE. Share a pr…
Click Files in your Main menu. Click on the video you want to view. Find the section of the video where you want to take a snapshot. Click. Click. Enter a description of the image. (optional). Click…
Details of snapshots taken from videos include The Upload Method, which provides snapshots and the URL to the moment in the video the snapshot was taken. The Posted By date, which provides the date t…
Click Files in your Main menu. Click on the image you want a snapshot of to open it. Click. Click and drag to move to the location where you want to take the snapshot. Click. Add a description. (opti…
Details of snapshots taken from photos include The Upload Method, including the file name of the original image. The Posted By timestamp, which provides the date the snapshot was taken.
Availability of this information depends on the settings of the device capturing the image or video. If the file contains this metadata, it will automatically be visible for that file in the File Det…
Option 1: Download a single file Select Files in your Main menu. Click on the item you want to download. Select Download. Option 2: Download multiple files Select Files in your Main menu. Click below…
Nothing. All files stay with the project.
When you use the filter files option, you select only those types of files you want to see. This reduces the number of files that are displayed, which makes it easier to find the file you need. For a…
The default filter setting is ALL, displaying all files in the project. Click Files in your Main menu. Click the filter option you would like to use. Filter options are AUDIO, DOCUMENTS, IMAGES, and…
You are notified when files are uploaded and shared with you.
