All Categories > Policyholder > Files
20 articles
You can upload the following file types: Audio:.mp3,.ogg,.wav. Documents:.cxv,.doc,.docx,.eml,.esx,.msg,.pdf,.xls,.xlsx. Images:.bmp,.jpeg,.jpg,.png,.zip. Videos:.3gp, 3gpp,.avi,.gif,.m4a,.m4v,.mov,.…
Updated 3 days ago by Jennifer B.
Your insurance company has access to all of the information you share using ClaimXperience. Anyone else working on your project can only view the information shared with them.
Nothing. All files stay with the project.
Click Files in your General Collaboration menu. Click on a file for a larger view or to see its description.
Updated 1 year ago by Jennifer B.
Follow the steps on this page to add files to your claim.
Option 1: Download a single file Select Files in your Main menu. Click on the item you want to download. Select Download. Option 2: Download multiple files Select Files in your Main menu on your dash…
Share a file while uploading it Option 1 Click Add files in the Welcome card on your dashboard. Select the project participants with whom you want to share the file. Add files using No files chosen […
You are notified when a file is been uploaded and shared with you.
Click Files in your General Collaboration menu. Click the file with details you want to view. Information about the file is displayed in the File Details drawer.
Click Files in your General Collaboration menu. Click on the video you want to view. Find the section of the video where you want to take a snapshot. Click Pause ]. Click Video snapshot [ ]. Enter a…
Updated 7 months ago by Jennifer B.
Details of snapshots taken from videos include The Upload Method, which provides snapshots and the URL to the moment in the video the snapshot was taken. The Posted By date, which provides the date t…
Updated 2 years ago by Jennifer B.
Click Files in your Main menu. Click on the image you want a snapshot of to open it. Click. Click and drag to move to the location where you want to take the snapshot. Click. Add a description. (opti…
Details of snapshots taken from photos include The Upload Method, including the file name of the original image. The Posted By timestamp, which provides the date the snapshot was taken.
Available media information, such as the date and location the media was captured, is displayed in the File Details drawer.
When you use the filter files option, you select only those types of files you want to see. This reduces the number of files that are displayed, which makes it easier to find the file you need.
Click Files in your General Collaboration menu. Click Filters: default selections [ ]. Click the filter options you would like to use.
Updated 3 months ago by Jennifer B.
Click Files in your General Collaboration menu. On the file you want to add a label, click Open file options menu [ ]. Select Labels. Select the label you want to apply. Enter the Label name.
Updated 4 months ago by Jennifer B.
To share when creating a label Click Files in your General Collaboration menu. Click Labels [ ] in the toolbox below your name. Select Add label. Enter the label name. Select the recipients with whom…
Click Files in your General Collaboration menu. Select Labels [ ] from the toolbox below your name. Select Edit labels. Click Select to edit the label name [ ] on the label you want to edit. Enter th…
Option 1 Click Files in your General Collaboration menu. Click Open file options menu [ ] on the file you want to remove the label from. Select Labels. Select the checkbox of the label you want to re…
