APIs

About ClaimXperience®

Accounts and account IDs

Account passwords and logging in

Policyholder: Additional living expenses (ALE)

Policyholder: View a summary of additional living expenses

Policyholder: Add expenses

Policyholder: Upload receipts

Policyholder: Add a temporary address

Policyholder: View housing company information

Policyholder: Overview of additional mileage

Policyholder: Files overview

Policyholder: View, add, share and download files

Policyholder: File details

Policyholder: Search for, filter and sort files

Policyholder: File labels

Policyholder: In-app notifications

Policyholder: Messages overview

Policyholder: Send and reply to a message

Policyholder: Your claim team

Tasks

Policyholder: Personal preferences

Policyholder: Contents overview

Policyholder: Add, submit, and delete contents items

Policyholder: Find, filter, and edit content inventory items

Policyholder: Flagged contents items

Policyholder: Cleaned and stored contents inventory items

Policyholder: Satisfaction and feedback

Policyholder: Shared calendar

Policyholder: Live call duration

Policyholder: Live call pictures

Policyholder: Live call videos

Policyholder: No pictures or videos from a live call

Policyholder: The Measure tool explained

Policyholder: See if you can use the Measure tool

Policyholder: Open the Measure tool

Policyholder: If your video collaboration buttons are disabled

Policyholder: Change Measure tool unit of measure

Policyholder: Take measurements using the Measure tool

Policyholder: Take measurement snapshots

Policyholder: Take measurement videos

Policyholder: Marking a wrong point

Policyholder: Exit the Measure tool

How do I become a team member of a project?

Team member: Remove yourself as a company resource

Team member: If you are removed from a project

Team member: Become a project's primary contact

Team member: Additional living expenses (ALE) explained

Team member: Share and unshare ALE tasks

Team member: Edit the ALE overview

Team member: Export expenses

Team member: Additional mileage

Team member: Add additional mileage

Team member: Normal expenses explained

Team member: Select normal expense categories

Team member: Add normal expense amounts

Team member: Add temporary addresses

Team member: Edit temporary housing information

Team member: Add housing information

Team member: Edit housing company information

Team member: See previous housing companies

Team member: Add additional living expenses

Team member: Edit additional living expenses

Team member: Cancel the upload receipts link

Team member: Unassign tasks

Team member: You can assign custom tasks to yourself

Team member: Export task information to Xactimate

Team member: Find submitted task information

Team member: Who sees submitted task information

Team member: Submitted task information pdfs

Team member: Security of uploaded videos

Team member: Policyholder feedback

Team member: Who can see project files

Team member: When someone adds a file

Team member: Files in archived or complete projects

Team member: View files

Team member: Add files

Team member: Share and unshare files

Team member: Download project files

Team member: Remove a file from a project

Team member: Information for image snapshots

Team member: See file details

Team member: When and where media is captured

Team member: Take a snapshot of an image

Team member: Take a snapshot of an uploaded video

Team member: Information for video snapshots

Team member: Search for, sort, and filter files

Team member: What filtering files does

Team member: Filter files

Team member: Create a label

Team member: Apply a label

Team member: Edit a label

Team member: Remove a label

Team member: Delete a label

Team member: Share or unshare a label

Team member: Create a media sheet

Team member: Privacy checks

Team member: Run a privacy checks

Team member: In-app notifications

Team member: Who links a project to an assignment

Team member: Know if you're linked to XactAnalysis

Team member: Link a project to an assignment

Team member: Unlink a project from an assignment

Team member: Create a project from XactAnalysis

Team member: Link to and unlink from an Xactimate instance

Team member: Messages overview

Team member: Send and reply to a message

Team member: Participate in a personal property task

Team member: Know about inventory changes

Team member: Attach files to an item

Team members: View item information

Team member: Who attaches images to an item

Team member: When to submit inventory changes

Team member: Submit inventory changes

Team member: Delete an inventory item

Team member: Export an inventory to Excel or Xactimate/XactContents

Team member: See ContentsTrack inventory lists

Team member: Create a project through ContentsTrack

Team member: See clean/storage item details

Team member: Know if items are requested for return

Team member: Find specific inventory items

Team member: Edit replacement items

Team member: Personal Property sheet explained

Team member: Create Personal Property sheets

Team member: Learn where media files were captured

Team member: Share a contents task

Team member: Filter flagged items

Team member: See flagged item details

Team member: Complete flagged item tasks

Team member: Who flags replacement items

Team member: Reset the flagged item filtering

How do I know if I need to work on a flagged item?

Team member: Track flagged items

Team member: Know if you have a contents task

Team member: Know when policyholder personal preferences change

Primary contact: Primary contact actions

Primary contact: Save multiple-message conversations

Primary contact: Assign a task

Primary contact: Change the primary contact

Primary contact: Find a processed invoice

Primary contact: Track who accepts a legal agreement

Primary contact: Who flags items

Primary contact: Resources and team members

Primary contact: Accept a request to join a project

Primary contact: Reject a request to join a project

Primary contact: Removed and re-added team members

Primary contact: Invite a policyholder to a project

Primary contact: Re-send an invitation to the policyholder

Primary contact: Edit policyholder information

Primary contact: Policyholder preference information

Primary contact: When to edit policyholder preferences

Primary contact: Change policyholder preferences

Primary contact: Allow policyholder to request item return

Primary contact: Hazard recognition described

Primary contact: Provide feedback about missing or misidentified hazards

Primary contact: Submitting feedback benefits your company

Primary contact: Missing or incorrect potential hazards

Primary contact: Who sees hazard recognition scan results

Primary contact: Know if a hazard recognition scan was run

Primary contact: Submitting feedback benefits your policyholder

Where do I find hazard recognition results?

What are some examples of the hazards that the Hazard Recognition feature currently looks for?

Share and unshare a personal property task

Primary contact: Initiate an inventory

Primary contact: Complete a flagged item task

Primary contact: Filter flagged items

Primary contact: Benefits of flagging items

Primary contact: Alert assignees of flagged items

Primary contact: Assign a flagged item task

Primary contact: Accept changes to flagged items

Primary contact: Reassign flagged items

Team member: ClaimXperience projects

Team member: Claims Library

Team member: The shared calendar explained

Team member: Open the shared calendar

Team member: See event details

Team member: Add an event

Team member: Edit an event

Team member: Delete an event

Team member: Add a shared calendar event to a personal calendar

Team member: Live call duration

Team member: Missing live call invitations

Team member: Know if there are connection problems

Team member: Start a live call

Team member: Invitees joining live calls

Team member: Take pictures during a live call

Team member: Record videos during a live call

Team member: No videos or snapshots from a live call

Team member: Live call viewers

Team member: Invite viewers to a live call

Team member: User Viewer Chat

Team member: Remove viewers from a call

Team member: Add a scope

Team member: Delete a scope

Team member: Measure tool described

Team member: Know if you can use the Measure tool

Team member: Know if your device is AR compatible

Team member: Open the Measure tool

Team member: Disabled video collaboration buttons

Team member: Using the Measure tool

Team member: Take a snapshot of a measurement

Team member: Change the Measure tool unit of measurementol?

Team member: Marking a wrong spot

Team member: Exit the Measure tool

What's New in ClaimXperience

What is accessibility?

ClaimXperience accessibillity statement

Administrator: Scan forms for accessibility

Administrator: Instance information

Administrator: Why is my project inactive?

Administrator: Reactivating a project

Administrator: Activities that reactivate an instance

Administrator: Inactive instances and billing

Administrator: When inactive project are reactivated

Administrator: Reactivation fee

Administrator: Set alert amounts

Administrator: API overview

Administrator: Generating API keys and client credentials

What information is available in the Custom Tasks Assigned tab?

Who can assign a task?

How do I see available tasks?

How do I set up automatic reminders to be sent when task assignees don't complete a task?

Administrator: Uploaded task files

Who can see submitted task information?

Administrator: Turn on custom task review

What options are there for task assignment automation?

What is an automatic trigger?

How do I enable a task for Damage Assessment Automation (DAA)?

What is automated task assignment?

Administrator: Enable the Current Satisfaction feature

How can I find out what forms are available?

How do I see if a form is published?

How do I see when a form was last published?

How do I see what task is associated with a form?

How do I see who last modified the form?

Administrator: Create a form

What do I need to know about adding a room shape question to a form?

Administrator: Assign a form to a custom task

How do I duplicate forms?

How do I revert to the previous version of a form?

Administrator: Preview a form

How do I delete a form?

What does it mean when a form is compliant with Web Content Accessibility Guidelines (WCAG)?

Are any form templates already Web Content Accessibility Guidelines- (WCAG-) compliant?

What are some of the best practices to use to make forms Web Content Accessibility Guidelines- (WCAG-) compliant?

Administrator: Require mobile app users to accept the fraud agreement

Administrator: Track who accepts legal agreements

Customize notification templates

Administrator: Revert to a default notification templates

Administrator: Save copies of project participant emails

Administrator: Create notification signatures

Administrator: Require signatures

Administrator: Contents

Admin: XactContents integration

Administrator: Run a report

Administrator: About resources

Administrator: Assign, edit, and remove resources

Administrator: Add your logo to your ClaimXperience website

Administrator: Set your ClaimXperience color scheme

Administrator: Hide the Shared Calendar

Administrator: Enable video collaboration options

Administrator: Hide Policyholder Preferences

Administrator: Collaboration options to enable

Administrator: If you can't enable Hazard Recognition

Administrator: Hazard Recognition results

Administrator: Know if Hazard Recognition has been run

Administrator: Who sees Hazard Recognition scan results

Administrator: If potential hazards are missing or incorrect

Administrator: Use Hazard Recognition

Administrator: Set default primary contacts for projects auto-created through XactAnalysis

Administrator: Carrier letters

Troubleshooting Video Collaboration Live Call Issues

All Categories > Administrator > APIs

2 articles

Administrator: API overview

APIs are services that your company’s developers can use that allow your external system to communicate with ClaimXperience. For example, some of the API services provided allow you to create claims…

Updated 5 months ago by Jennifer B.

Administrator: Generating API keys and client credentials

You will need to provide your development team with the information generated for you, so be sure to take note of your API key and client secret. To keep this information secure, your API key and cli…

Updated 5 months ago by Jennifer B.

APIs

Administrator: API overview

Administrator: Generating API keys and client credentials

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