Two-factor authentication (2FA)

Updated by Jennifer B.

The two-factor authentication process for policyholders begins when they receive an email notification from their insurance carrier inviting them to join ClaimXperience.
Policyholders having difficulty with two-factor authentication (2FA) must contact their adjuster for assistance.

For information on setting up and using two-factor authentication, please see our Two-factor authentication (2FA) or Multifactor authentication (MFA) help article.


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