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9 articles

How do I join my claim?

Your claim's primary contact will send you an invitation to join your claim.

Updated 8 months ago by Jennifer B.

How do I create an Xactware ID?

You can create an Xactware ID on the Xactware ID Management page.

Updated 8 months ago by Jennifer B.

What are the system requirements for using ClaimXperience?

You can find the current requirements for ClaimXperience on the System Requirements page.

Updated 3 months ago by Jennifer B.

What if I can't remember my email address (Xactware ID)?

You can find your email address (Xactware ID) through the Xactware ID Management page.

Updated 8 months ago by Jennifer B.

How do I add or change my personal information?

You must be logged in to change your information. Click on your name at the top of your dashboard. Select My Account . Update your information. Click Update .

Updated 8 months ago by Jennifer B.

Why can't I log in?

You might not have an Xactware ID, or you might have forgotten your password. To create an Xactware ID, go to the Xactware ID Management page. To recover your password, Go to the Welcome to ClaimXper…

Updated 3 months ago by Jennifer B.

How do I change my account email address (Xactware ID)?

You can change your account email address (Xactware ID) through the Xactware ID Management page.

Updated 8 months ago by Jennifer B.

How do I change my account password?

You must be logged in to change your account password. Click your name at the top of your dashboard. Click My Account. Click Password. Enter your current password. Enter your new password. Confirm yo…

Updated 8 months ago by Jennifer B.

What if I can't remember my password?

Go to the Welcome to ClaimXperience page. Enter you email address. Click CONTINUE. Click Forgot your password? Enter your email address. Click RESET PASSWORD.

Updated 3 months ago by Jennifer B.

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