Policyholder: What if I can't remember my password?

Updated 3 weeks ago by Jennifer B.

  1. Go to the Welcome to ClaimXperience page.
  2. Enter the email address you used to create your account.
  3. Click Continue.
  4. Click Forgot your password? at the bottom of the login screen.
  5. Enter your email address.
  6. Click Reset password.

ClaimXperience passwords are verified through Verisk and must be reset every 90 days. Users are redirected to https://identity.verisk.com for password verification and to reset their passwords.


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